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Revenue leak

Why PMR/PMS providers love CareRequest.

Primary-care software providers are losing revenue inside their own install base. GPs and pharmacies already pay for third-party patient-access applications — and that spend sits entirely outside the PMR and PMS commercial relationship. CareRequest turns lost install-base spend into a new recurring revenue layer.

01 · The leak

Your install base is already spending on patient access. None of it reaches you.

GP practicePharmacyVirtual GPPMR / PMS platformbypassedThird-party access appsRecurring spend, zero participation
01

Client spend

GPs and pharmacies already pay for third-party patient-access applications, month after month.

02

Outside the ecosystem

That spending sits outside the PMR and PMS commercial relationship entirely.

03

Zero participation

Software providers enable the install base — but capture none of its patient-access spend.

02 · Legislation

Patient access is becoming a new category of clinical software infrastructure.

EHDS is accelerating that category into a strategic requirement for every PMR and PMS provider.

01

Fragmentation ends

Disconnected front-end tools cannot remain outside the governed health-data environment.

02

Install-base readiness

PMR and PMS providers must future-proof patient access across every client provider.

03

The requirement

Interoperability, compliance, security and auditability become infrastructure requirements.

Interoperability
Compliance
Security
Auditability

03 · End-user value

Fragmented patient demand creates cost. One access layer creates recurring revenue.

Phone callsEmail intakeWalk-insBooking toolsDisconnected appsCareRequestaccess layerstructured · consentedYour PMR/ PMS

The end-user pain

Demand is everywhere

  • Phone calls and email
  • Walk-ins and booking tools
  • Multiple disconnected apps
  • Time, cost and admin workload

The commercial model

Standardise and monetise

  • One patient-access layer
  • Deployed through PMR and PMS partners
  • Monthly recurring revenue
  • Shared across the software ecosystem

CareRequest channels existing third-party spend back through the clinical software partners that own the install base.

04 · Compounding value

Every patient request creates intelligence and retention.

EveryrequestRecurring revenueDemand intelligenceClient retention

New revenue stream

Monthly recurring revenue flows through the software partner's install base.

New data stream

Every request becomes structured demand data across the provider network.

Deeper retention

A shared access and intelligence layer makes the core software relationship more valuable.

05 · Category & market

Defining the patient-access category across Europe's primary-care software market.

01

Category creation

CareRequest is defining the patient-access infrastructure layer for primary care.

02

Structural tailwinds

Legislation and the shift of care into pharmacy, GP and community settings drive demand.

03

European scale

PMR and PMS partnerships create a scalable route across a significant, growing market.

One patient-access layer. Distributed through PMR and PMS partners across Europe.

06 · The infrastructure opportunity

CareRequest gives clinical software providers ownership of the patient access layer, delivering significant MRR and proprietary demand intelligence, deepening their client-provider lock-in across their install base, while future-proofing their systems for legislated interoperability, compliance and governance requirements.

Close the leak. Own the patient access layer.

Deploy via SDK in hours and open a new revenue line across your provider base.

Join our pilot